1. Can I get sample before bulk order?
Sure, sample for quality check is welcomed, however, sample and freight is chargeable.
2. Do you make customized product as our request?
Yes, OEM product is available, we can put your own logo on product as well.
3. Do you offer guarantee to your product?
Yes, we provide 12 years warranty for solar module.
- 10 years warranty for mounting structure.
- 3 years warranty for solar battery.
- one year warranty for our other products.
4. Do you provide after-service?
Sure, we provide permanent technical support and consultation once you choose our product.
5. What payment term do your provide?
We accept T/T(telegraphic transfer), 100% paid advance for small order,
50% paid advance, balance befor shipping for bulk order.
6. How to proceed a order of your product?
Sending us your inquiry→discussing every detail about our project→checking our quotation→confirming and placing order→payment advance→arranging production.